Established in May 2005

Organisational Member of BACP

As an organisational member of the British Association for Counselling and Psychotherapy (BACP), we commit to upholding the high standards of ethics and professionalism outlined in the BACP Ethical Framework. This membership demonstrates a dedication to providing safe, ethical, and effective counselling and psychotherapy services, ensuring that staff and clients benefit from a professional environment grounded in integrity. Membership also grants access to BACP resources, professional development opportunities, and supervision support, enhancing the quality and consistency of the organisation’s services.

The Five Operating Principles of New Road Psychotherapy

At New Road Psychotherapy, we are guided by five core principles that shape everything we do. These values help us create a safe, supportive, and effective therapeutic environment for our clients and team.

1. Truthfulness: We believe in being open and honest in all our interactions. Truthfulness means providing clear, accurate information and fostering a space where trust can flourish. By being transparent, we build strong, reliable relationships that support healing and growth.

2. Kindness: Kindness is at the heart of what we do. We approach everyone—clients and colleagues—with empathy, compassion, and respect. Creating a welcoming and supportive environment is essential, and we want everyone to feel heard, valued and cared for at New Road.

3. Wisdom: With experience comes wisdom, and we apply our professional knowledge thoughtfully in all we do. We consider the full context of each person’s life, using good judgment and insight to guide our therapeutic work. This helps us offer the most effective support for each individual.

4. Diligence: We’re committed to working hard to provide the best possible care. Diligence means being attentive, thorough, and always striving to improve. We dedicate ourselves to ongoing learning and giving our full attention to the well-being of our clients.

5. Ethical Conduct: Our practice follows the highest ethical standards, ensuring confidentiality, informed consent, and professionalism. We adhere to the guidelines set by organisations like the BACP and UKCP, ensuring that our clients’ safety, respect, and well-being always come first.